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We provide free, unlimited technical support for all of our products, via email. Currently we do not provide technical support by phone.

Before contacting us for a technical issue please,

Visit the Download page and make sure you have the latest product version installed on your system.

Check out the Help file for your product and look for the specific topic to see if any information on your problem can be found there.

Locate the FAQ for your product below and see if your question is answered there. The FAQs are updated regularly and include many of the most commonly asked questions and will most likely contain an answer to one of your questions.
SafeLogon FAQ's LaunchIt NOW! Plus FAQ's SafeCryptor FAQ's
SafeSystem FAQ's LaunchIt NOW! FAQ's  
If you still need help at this point, please fill out the form below or send an email to support@gemiscorp.com. Please try to define the problem before you contact technical support so that you can repeat the steps that led to the problem and specifically identify when and how the problem occurred. This will help us pinpoint and solve your problem more quickly.

Technical Support Form
 
Your Name: 
 
Your e-mail:     Must be a non-spam-blocked email address
 
  I'm a Registered user (priority support).
 
Subject: 
 
Product: 
 
  Your message or question:
 
 
 
 

Why doesn't GemiScorp reply to any of my emails?

We reply to all valid emails as soon as possible. However, there are several possible reasons if you do not receive any response from us:

If you use a Spam-blocking service:

Do not use a spam-blocking service unless it notifies you about incoming emails so that you can verify them. Use a different account, or arrange to have the emails coming from gemiscorp.com pre-approved.

If you do not use a Spam-blocking service:

Please contact us using a different email address. There are many free email services available, you can sign up for a free account, and contact us from that account.
 
 

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